Urgent Problems and Out of Hours

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness or severe bleeding dial 999.


Patients with minor injuries like small cuts and Fractures, sprains and x-rays of upper/lower limbs etc. can be treated at a local walk-in centre.

If the injury is more severe then you should attend the Accident & Emergency (A&E) Department at the following hospitals:

Also in the event of poisoning or overdose, attend A&E.

Urgent Problems during Surgery Hours

If you have an urgent problem during surgery hours call the surgery on 0161 794 1604.

If you are given an Emergency appointment please remember you are being seen in addition to the doctor’s normal workload and that we are respecting your assessment that you have a serious or urgent problem. We would be grateful if all other non-urgent issues (such as repeat prescriptions, other medical problems, results etc.) are dealt with during normal appointments.

How to Get Help when the Surgery is Closed

NHS 111

What to do when my Medical Practice is Closed:

  • If you need medical help fast but it’s not an emergency call 111
  • If it’s a life-threatening emergency call 999. NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
  • Calls to 111 are free from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

When to Call 111:

  • You think you need to go to A&E or to another NHS urgent care service
  • The surgery is closed and you need healthcare advice
  • You don’t know who to call for medical help

When to Call 999:

  • Call 999 for life-threatening emergencies such as:
  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

During normal practice opening hours the practice remains your first point of contact for all routine requests.

More information about NHS 111 can be obtained from the NHS website.

Please only visit the A&E department if it is an emergency.

Salford Out of Hours Medical Service

0161 212 4366

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Helping You to Help Yourself

We know how important it is for you to speak to the right person as quickly as possible. Sometimes, requesting a GP appointment is not the best or quickest way to help meet your needs.

Did you know you can refer yourself to a number of local community teams without having to see one of our doctors?

District Nursing Team

The District Nursing Team will happily see you for wound care, stitch removal and ear-syringing. You can contact your local team on 0161 631 4774.

Health Visitors

For children under 3 years the health visiting team are available to offer advice on things such as first foods, feeding problems, development milestones, potty training or toileting concerns , minor illness, skin problems and thrush and much more.
There are drop in clinics at Swinton Gateway on Tuesdays 09:00 – 11:30 and at St Thomas Church Clifton Green on Fridays 09:30 – 11:30.

Other classes available include:

  • Antenatal classes
  • Getting to know your baby course
  • Minor ailments and first aid course
  • First food courses

For information on any of the above or to speak to the duty health visitor contact the team on 0161 793 3875.

Newly Pregnant

Salford is part of the Greater Manchester Pioneer and you have a choice of maternity services at the following hospitals and communities:

  • Bolton NHS Foundation Trust
  • Manchester University NHS Foundation Trust
  • Pennine Acute Hospitals NHS Trust
  • Warrington and Halton Foundation Hospitals NHS Trust
  • Wrightington, Wigan and Leigh NHS Foundation Trust

Each hospital offers a range of standard and specialist maternity care within your local community and hospital setting.

Family Planning and Sexual Health

Contact the Shine centre central number on 0161 206 1099.

Dates and times of walk in clinics are available at, www.boltonft.nhs.uk.

Unwanted Pregnancy

Confidential advice and referral for unwanted pregnancies is available from the British pregnancy advisory service on 0345 365 0565.

Salford Community Voluntary Service

CVS help connect people to non-medical sources for support and to improve wellbeing. Contact them by coming into the surgery, calling 0161 787 7795 or emailing together@salfordcvs.co.uk.

Salford City Council

Salford City Council should be contacted for: