Not Attending Appointments
Should a patient fail to attend/cancel two appointments within six months they will receive a warning letter from the Practice. Should a patient then fail to attend a third appointment in 12 months they will receive a letter from the Partners stating that they will be removed from the practice list.
Please always attend your appointments and if you cannot for any reason please cancel them as soon as you can and preferably at least 24 hours prior to the appointment. This then allows the Practice to offer an appointment to one of your fellow patients.